EFC MATCH DAY NEED TO KNOWS

EFC MATCH DAY REFUNDS POLICY

League Matches
There will be a full refund if the match is abandoned before half-time.

This will be by way of production of your abandoned match ticket to ANY further league match of your choice this season. Please note that if you plan to use it for one of the big Grade A games, you must let us know the day before, as all tickets could have been already sold out for these games.

There will be no cash refunds except in exceptional circumstances.

There will be no refund after half-time.

Cup Matches
There will be a full refund if the match is abandoned before half-time.

This will be by the way of production of your abandoned match ticket when it is replayed.

There will be no cash refunds except in exceptional circumstances.

There will be no refund after half-time.

Equality Policy
As the county’s governing body of the game, Hampshire FA is responsible for setting standards and values to apply throughout the game at every level. Football belongs to, and should be enjoyed by anyone who wants to participate in it.

Eastleigh Fc’s commitment is to confront and eliminate discrimination whether by reason of race, ethnicity, religion or belief, nationality or national origin, sex, sexual orientation, gender reassignment, pregnancy, maternal/paternal employment rights, ability or disability, age or marital or civil partner status to encourage equal opportunities.

Eastleigh FC is also committed to promoting equality by treating people fairly and with respect, by recognising that inequalities may exist, by taking steps to address them and by providing access and opportunities for all members of the community.
Any spectator found by transgressing any of the above will be immediately ejected from the ground and banned for attending future matches.
Any spectator who hears anything relating to the above is requested to report it to the nearest steward immediately.

Ground Regulations

Emergency procedures
Important announcements will be notified to spectators by means of the public address system.

– Listen carefully to the announcement and be ready to respond in a calm and controlled manner.
– Stewards and/or Police officers will assist by directing spectators to the nearest safe exit where necessary.
– Please remain calm and keep gangways exits clear.

Standing in seated areas
The current legislation is very clear. Persistent standing in seated areas is a breach of the ground regulations which are required under the safety certificate that allows the club to operate at the Silverlake Stadium.
Nobody may stand in any area whilst play is in progress. Persistent standing in seated areas whilst play is in progress is strictly forbidden and may result in ejection from the ground.

Standing in terraced areas
The current legislation is very clear. Persistent standing in hatched areas is a breach of the ground regulations which are required under the safety certificate that allows the club to operate at the Silveralake Stadium.
Nobody may stand in any hatched area whilst play is in progress. Persistent standing in hatched areas whilst play is in progress is strictly forbidden and may result in ejection from the ground.

Supporter Behaviour
We remind fans it is a criminal offence to throw any object towards the pitch or spectator areas. This could cause serious injury and could also lead to disciplinary action taken against the club.
Please observe the ground regulations and comply with steward’s request. We all have a duty to keep the Silverlake Stadium operating within the legal requirements.
We will not tolerate this sort of behaviour and have no hesitation in banning a supporter found guilty of this.
The club will liaise with Hampshire Police to proceed with a football banning order when it is appropriate to do so.
– The use of smoke canisters or flares at home or away fixtures will result in a 3-5 year ban from the Silverlake Stadium and the application for a football banning order.
– The use of foul and abusive language (including racial abuse) is in breach of ground regulations – Eastleigh FC will issue a club banning order (CBO) when deemed appropriate, Hampshire Police will be advised of any CBO issued and provided with any supporting evidence.
– Smoking is not permitted inside the stadium in the stands and within covered sections (this includes electronic cigarettes) Smoking is still allowed in outside uncovered areas of the stadium

Drinking in view of the pitch
Under the sporting events (control of alcohol etc) Act of 1985 the following are offences for which a person can be arrested by a police officer and conviction could result in a banning order being made.

– Attempting to enter the ground or being inside the ground whilst drunk
– Being in possession of any intoxicating liquor, bottle, can or other portable container that could cause damage or personal injury, when entering the ground or in a public area of the found which the event can be directly viewed.